OVERVIEW IN ACCOUNT RECONCILIATION PROCESS REDUCING TIME CONSUMING

Customer is one of the main European retailer and leader in Europe. In order to improve performance to be more competitive, customer would to reengineering the riconciliation account process.

Target

  • Facilitate and optimize the reconciliation process having a more efficient process
  • Reduce management time per account
  • Manage share monthly information between different person involved in to the process by automatic solution and reduce task per person
  • Consolidate in a automatic way information simplify final decision

 

Valuement by BPM Service Line, made a process pre analysis in order to identify grey zones. Through internal interviews we made a picture of the situation. Results of the process status:

  • High level of manual task
  • High level of excel file document to share information
  • Share information by email 
  • Manually ERP export data 
  • High level of dependency from people in each tasks

 

VALUEMENT SOLUTION

By a BPM activity, Valuement has reengineered the reconciliation process, taking care to requests and customer’s targets.

REENGINEERING PROCESS

New process results:

  1. Reduce tasks per persons involved in
  2. Automatic tasks
  3. Simplify workflow between persons
  4. Automatic summary for the board reducing time-consuming around 40%

HOW

By a dashboard tool :

  1. Managing information workflow
  2. Giving visibility per macro areas
  3. Analysing information in detail as much as possible
  4. Automating process

CARACTERISTICS 

  • Automatic ERP interface à automatic export and upload on dashboard 
  • High quantity of data management
  • Historical information 
  • Macro areas structure 
  • Possibility to analyse detailed information (Ex. Supplier account)
  • Visibility of the workflow status
  • Automatic summary of all situations

 

CUSTOMER BENEFIT

Reengineering process benefits are:

  • Automatic process and modernisation of the internal organization
  • Reduce time consuming in workflow management à improvement forecast around 40%
  • Reduce management cost per account
  • Historical information stock and reports
  • Automatic summary information
  • Workflow status visibility per each persons involved in
  • Detailed visibility per each situation and account